The first LOGO event at the House of Logistic and Mobility (HOLM) started with the lecture on the issue of “Passenger Experience – a key success factor for your Airport”. Our network partner and ACI specialist Torsten Hentschel from Hamburg offered new insights into future service trends. Prior to an after-work celebration, we discussed the topic with our business partners and other stakeholders. It was a nice evening, which we will surely repeat another time.
