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Airport Consulting

Capacity Analysis

IDENTIFYING BOTTLENECKS, SAFEGUARDING SERVICE LEVELS

Capacity Analysis

Where are the bottlenecks in your terminal? We analyze capacities at all process-critical points, including check-in, baggage systems, security and border controls, and gates. Based on reliable data, we model throughput rates, walking distances, and waiting times. This allows us to precisely identify constraints and develop effective solutions – ranging from quickly implementable operational optimizations to strategic expansion options. The result: measurable service levels and stable, efficient operations from landside through the terminal to the apron.

Our Services

Databases and scenarios

We use realistic assumptions and scenarios.

Capacity balances

We evaluate each process point individually and also consider it within the overall process context: Check-in, security control, border control, gates, bus service, PRM areas, baggage systems, and more. 

Throughput models and time analyses

We calculate the Level of Service (LoS), KPIs (such as waiting times, throughput), required buffers, and redundancies.

Bottleneck analysis

We examine layout, processes, organisation, personnel and IT systems – including cause-and-effect relationships.

Action catalog

We differentiate between quick wins and long-term investment measures, including impact assessments with timelines and cost estimates. 

Decision-oriented visualizations

We create heatmaps, capacity maps, and management summaries to enable rapid and clear decision-making.