LOGO InfraConsult developed a concept for fault and order management for Flughafen Berlin Brandenburg GmbH. The objective was to identify optimization potentials and specific requirements for recording, processing and tracking failure messages. Furthermore, the option of mobile recording and tracking of failures on site was also analyzed.
Flughafen Berlin Brandenburg GmbH, Department: Operation
Appraisal of existing processes and tools
Interviews with employees involved in the process
Process and optimization management
Analysis and visualization of processes
Description and evaluation of functions and interfaces
Conditions for mobile failure recording (software)